e-Commerce Solutions

SIBS intends to take a broader position in the e-commerce market and allow access to payment solutions for Marketplace, in order to include in this component the various payment methods already available, in addition to other features, such as the possibility of releasing the funds to the players at the time of the actual purchase, or the onboarding of a large number of Submerchants in a digital way. SIBS Marketplace solution provides a backoffice for the Marketplace Operator (platform owner) and its Submerchants, so that they can manage and control commercial transactions in real time. 

SIBS has developed a payment gateway (SIBS Payment Gateway [SPG]), which supports both International Payment Systems (Visa, Mastercard and UPI) as well as the domestic MB scheme (MULTIBANCO), Private Networks and other payment methods. SPG is integrated with SIBS Backoffice, a platform that is used as the backoffice for all players involved (Marketplace Operators and Submerchants) and also enables the onboarding¹ of Submerchants, a task carried out by the Marketplace Operators. 

Physical Solutions

On the physical Marketplace side, integration is carried out through SmartPOS, mPOS or POS solutions as payment terminals. These solutions are associated with SIBS Backoffice, a platform that is used as the backoffice for all players involved (Marketplace Operators and Submerchants) and also enables the onboarding of Submerchants, a task carried out by the Marketplace Operators. 

The integration of SmartPOS in the physical Marketplace results in a complete solution, which allows combining the payment operations of a traditional POS (Point-of-Sales) with the capabilities of a smartphone. Within the SmartPOS app store, Merchants have several apps available that allow them to perform inventory management, user management, invoicing, among other features. Through SmartPOS Merchants can accept payments (domestic and international cards and MB WAY), and also manage their business, increasing the value of their services through a device that promotes integrability and mobility. 

If they choose mPOS as a complement to the physical Marketplace, Merchants provide their customers with a more integrated and mobile payment experience compared to a traditional POS. In this case, the purchase is made through a mobile app installed on a smartphone or tablet that communicates wirelessly with a card reader.  

Besides the SmartPOS and mPOS solutions, Merchants can also opt for the traditional POS solution as a complement to the physical Marketplace, providing their customers with a payment terminal they are already familiar with. 

Multi-Channel Solutions

This component involves the joining of physical and digital (e-commerce) Marketplace solutions, allowing the availability of a single product of wide range. The multi-channel solution integrates physical and digital POS in a centralised Marketplace, with only one single Marketplace Operator. Similarly to the e-commerce solutions, the PGS will be the terminal used for e-commerce purchases, while the SmartPOS, mPOS and POS will be the terminals used for physical purchases. 

Process description