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Easy setup

Activate the QR Code Express functionality

After having access to SIBS Backoffice, you can request access to the QR Code Express functionality through your financial institution.

Notification

If you don’t have access to SIBS Backoffice yet, you can activate your account here.

Create a QR Code Express

To create a new QR Code Express on SIBS Backoffice:

  • Step 1
    Go to the menu “SIBS Payment Gateway 2.0” > “QR Code Express” and click on “Create QR Code”

  • Step 2
    Select a terminal to be associated with the QR Code Express

  • Step 3
    Choose the type of QR Code:
    If you don’t know what type of QR Code Express fits your needs, go to this section

  • Step 4
    Enter an internal product description

  • Step 5
    Choose if you want to manage product stock;
    If that is the case, enter the initial stock quantity.
    The stock of the product will decrease accordingly when a QR Code Express is used to make a purchase.
    The stock quantity can also be updated afterwards

  • Step 6
    Select the QR Code expiration date

  • Step 7
    Enter the company name (optional) and product model/name;
    Note: These fields will be visible on MB WAY when a customer scans the QR Code

  • Step 8
    Select the fields to be filled by the customer on MB WAY and the features associated to the QR Code (e.g.: quantity)

  • Step 9
    Enter, if applicable, the customer support contact (available in Type 1 and Type 2) and the link to Terms & Conditions (available in Type 2)

  • Step 10
    Select the notification type the customer will receive about the status of the purchase:
    – Please note that the notification itself is not part of the QR Code Express features. The Merchant is responsible to send this notification/contact the customer regarding the purchase

  • Step 11
    Click on “Create QR Code” to confirm the creation of the QR Code Express.

Warning

Before distributing your QR Code Express, please consider testing it using your MB WAY app, to confirm that everything is correct.

Create QR Codes in bulk

On SIBS Backoffice you can also import QR Codes in bulk through a CSV file.

To create QR Codes In bulk:
  • Go to the menu “SIBS Payment Gateway 2.0” > “QR Code Express” and click on “Import QR Codes”.
  • Click on “Download import template” and open the “QRCodeImportTemplate” file with a CSV compatible software (e.g. Excel).

  • Fill the file according to the following tables and code type.

  • Save the file in the “CSV UTF-8” format.

  • Upload the file by clicking in “Pick a CSV file” or drag the file to predefined area and click on “Import QR Codes”.
  • After processing the file, the platform will display a page summarizing the import.
    Import errors will be detailed, if there are any.
Code Type 1
Field Name (PT)Field Name (ENG)Possible Status
VersãoVersionProvides the version of the file;
Note: Required field
OperaçãoOperationCREATE: create new QR Code Express;
Note: Required field.
TerminalTerminalTerminal number;
Note: Required field.
Descrição Interna ProdutoInternal Product DescriptionProduct description, 100 characters maximum;
Note: Customers will not be able to see this information in MB WAY; Required field.
ID QR CodeQR Code IDProvides the ID assigned to the QR Code.
This ID is created by SIBS and has a maximum of 36 characters.
You can check the ID on the “QR Code Express” menu on SIBS Backoffice.
Warning: Do not fill (to leave as blank field).
TipoTypeSRCL: Defines the QR Code Express as Type 1;
Note: Required field.
Estado StatusProvides the status of the QR Code Express;
Warning: Do not fill (to leave as blank field).
Indicação Gestão StockIndication of Stock ManagementTRUE: if you want to add stock units to the QR Code;
FALSE: if you do not want to add stock units, therefore making the QR Code stock unlimited.
StockStockProvides the stock unit. Numerical value higher than 0 (zero);
Note: Required field if the “Indication of Stock Management“ column is “TRUE”.
Alteração StockStock ChangesDefines the number of stock units to add to an existing QR Code;
Warning: Do not fill (to leave as blank field).
Data ValidadeExpiration DateProvides the expiration date of the QR Code;
Note: Format AAAAMMDD (e.g. 20231024).
Nome EmpresaCompany NameCompany name, 100 characters maximum;
Visible to customers through MB WAY;
Note: Optional field.
Nome ProdutoProduct NameProduct name, 100 characters maximum;
Visible to customers through MB WAY;
Note: Required field
Recolha Morada FaturaçãoBilling Address CollectionTRUE: if you want to collect the customer’s billing address;
FALSE: if you do not want to collect the customer’s billing address;
Note: Optional field. If the field is left empty, the system will pick “FALSE”.
Recolha NIFTIN CollectionTRUE;
Note: Unique value. Required Field.
Recolha Dados de EntregaDelivery Data CollectionOnly available in QR Codes Type 2;
Warning: Do not fill (to leave as blank field).
Recolha NomeName CollectionOnly available in QR Codes Type 2;
Warning: Do not fill (to leave as blank field).
Recolha TelefonePhone Number CollectionOnly available in QR Codes Type 2;
Warning: Do not fill (to leave as blank field).
Recolha EmailEmail CollectionOnly available in QR Codes Type 2;
Warning: Do not fill (to leave as blank field).
Link Termos
Condições
Link to Terms & ConditionsOnly available in QR Codes Type 2;
Warning: Do not fill (to leave as blank field).
Contacto Apoio
Consumidor
Customer Support ContactProvides the customer support contact;
Can be a phone number or e-mail address;
Maximum 100 characters;
Note: optional field.
PreçoPriceDefines the sale price associated to the QR Code Express; Note: Numerical field, with a value higher than 0 (zero).
MoedaCurrencyEUR
Preço de EntregaDelivery ValueOnly available in QR Codes Type 2;
Warning: Do not fill (to leave as blank field).
Notificação ClienteClient NotificationNONE;
Note: Required field; If you want to notify the customer by phone call, SMS or mail, you will have to choose the QR Code Express Type 2.
Montante VariávelVariable ValueFALSE;
Note: Mandatory field.
URL ComercianteMerchant URLRestricted field;
Warning: Do not fill (to leave as blank field).
E-mail FaturaçãoBilling E-mailTRUE
Note: Mandatory field.
Tipo de QuantidadeQuantity Type1: If you do not want the customer to have an option to buy more than one product/service;
2: If you want the customer to have an option to buy more than one product/service.
Note: Mandatory field.
Identificação de
Compra
Purchase IdentifierTRUE: if you want the customer to receive a randomly generated number to be used when collecting the product;
FALSE: if you do not want the customer to receive a randomly generated number to be used when collecting the product.
Note: Mandatory field.
Code Type 2
Field Name (PT)Field Name (ENG)Possible Status
VersãoVersionProvides the version of the file;
Note: Required field
OperaçãoOperationCREATE: create new QR Code Express;
Note: Required field.
TerminalTerminalTerminal number;
Note: Required field.
Descrição Interna ProdutoInternal Product DescriptionProduct description, 100 characters maximum;
Note: Customers will not be able to see this information in MB WAY; Required field.
ID QR CodeQR Code IDProvides the ID assigned to the QR Code.
This ID is created by SIBS and has a maximum of 36 characters.
You can check the ID on the “QR Code Express” menu on SIBS Backoffice.
Warning: Do not fill (to leave as blank field).
TipoTypeCRCL: Defines the QR Code Express as Type 2;
Note: Required field.
Estado StatusProvides the status of the QR Code Express;
Warning: Do not fill (to leave as blank field).
Indicação Gestão StockIndication of Stock ManagementTRUE: if you want to add stock units to the QR Code;
FALSE: if you do not want to add stock units, therefore making the QR Code stock unlimited.
StockStockProvides the stock unit. Numerical value higher than 0 (zero); Note: Required field if the “Indication of Stock Management“ column is “TRUE”.
Alteração StockStock ChangesDefines the number of stock units to add to an existing QR Code;
Warning: Do not fill (to leave as blank field).
Data ValidadeExpiration DateProvides the expiration date of the QR Code;
Note: Format AAAAMMDD (e.g. 20231024).
Nome EmpresaCompany NameCompany name, 100 characters maximum; · Visible to customers through MB WAY;
Note: Optional field.
Nome ProdutoProduct NameProduct name, 100 characters maximum;
Visible to customers through MB WAY;
Note: Required field
Recolha Morada FaturaçãoBilling Address CollectionTRUE: if you want to collect the customer’s billing address; · FALSE: if you do not want to collect the customer’s billing address;
Note: Optional field. If the field is left empty, the system will pick “FALSE”.
Recolha NIFTIN CollectionTRUE;
Note: Unique value. Required Field.
Recolha Dados de EntregaDelivery Data CollectionTRUE: if you want to collect the customer’s delivery address; · FALSE: if you do not want to collect the customer’s delivery address;
Note: Required field.
Recolha NomeName CollectionTRUE: if you want to collect the customer’s name;
FALSE: if you don’t want to collect the customer’s name;
Note: Required field.
Recolha TelefonePhone Number CollectionTRUE: if you want to collect the customer’s phone number (in order to contact the customer about the product delivery);
FALSE: if you do not want to collect the customer’s phone number (in order to contact the customer about the product delivery); · The number can be different than the phone number associated with the MB WAY purchase);
Note: Required field.
Recolha EmailEmail CollectionTRUE: if you want to collect the customer’s e-mail (in order to be contacted regarding delivery status; can be different from the e-mail associated to MB WAY);
FALSE: if you do not want to collect the customer’s e-mail (in order to be contacted regarding delivery status; can be different from the e-mail associated to MB WAY);
Note: Required field.
Link Termos
Condições
Link to Terms & ConditionsProvides the link to the Terms and Conditions of the purchase (500 characters maximum)
Note: Required Field. Should contain “https://”
Contacto Apoio
Consumidor
Customer Support ContactProvides the customer support contact;
Can be a phone number or e-mail address; Maximum 100 characters;
Note: optional field.
PreçoPriceDefines the sale price associated to the QR Code Express;
Note: Numerical field, with a value higher than 0 (zero).
MoedaCurrencyEUR
Preço de EntregaDelivery ValueDefines the delivery value associated to the QR Code Express; Numerical field, to fill with a value equal or higher than 0 (zero); Note: Required field.
Notificação ClienteClient NotificationCALL: if you want to inform the customer that they will be contacted by phone regarding purchase status. This option involves collecting the customer’s phone number;
SMS if you want to inform the customer that they will be notified by text message regarding purchase status. This option involves collecting the customer’s phone number;
MAIL: if you want to inform the customer that they will be notified by e-mail regarding purchase status. This option involves collecting the customer’s e-mail;
NONE: if you do not want to notify the customer regarding purchase status; Note: Required field.
Note: Required field.
Montante VariávelVariable ValueRestricted field;
Note: Required field.
URL ComercianteMerchant URLRestricted field;
Warning: Do not fill (to leave as blank field).
E-mail FaturaçãoBilling E-mailTRUE: if you want to collect the e-mail in which the receipt will be sent;
FALSE: if you don’t want to collect the e-mail in which the receipt will be sent;
Note: Required field.
Tipo de QuantidadeQuantity Type1: if you do not want the customer to have an option to buy more than one product/service;
2: if you want the customer to have an option to buy more than one product/service
Note: Required field.
Identificação de
Compra
Purchase IdentifierOnly available in QR Codes Type 1;
Warning: Do not fill (to leave as blank field).

Download a QR Code Express

To download a QR Codes Express:

  • Go to the menu “SIBS Payment Gateway 2.0” > “QR Code Express”.

  • Select the desired QR Code and click on “Actions” > “Download“.

Download QR Codes in bulk

To download more than one QR Code Express at once:

  • Go to the menu “SIBS Payment Gateway 2.0” > “QR Code Express”.

  • Select the desired QR Code IDs through the check box on the left side.

  • Go to the vertical menu icon and then click on the option “Download selected“.

Warning

Before distributing your QR Code Express, please consider testing it using your MB WAY app, to confirm that everything is correct.